EFFECT TRAINING AND EMPOWERMENT IN IMPROVING JOB SATISFACTION B Lena Nuryanti; Wulan Dewani Putri; Masharyono
UNIVERSITAS PENDIDIKAN INDONESIA
Abstract
Job satisfaction is still an important concern that is examined at all times, because job satisfaction is important for organizational effectiveness. The organization will more effectively have employees who feel more satisfied with their work than with organizations that are not satisfied with their work. Job satisfaction greatly affects the service to customers, because the service industry, especially banks that have a high level of intensity to compete directly with customers. The problem of employee job satisfaction is still the main focus in the banking industry. This study aims to obtain influence of training and empowerment to job satisfaction. The method used is explanatory survey with samples of 50 employees. The Data analysis techniques used are multiple linear regression, with SPSS for windows 23.0. Based on the results of the study, the description of techniques in the good category, description of empowerment in the goof category, job satisfaction description in the high category, and job satisfaction influenced by training and empowerment
Keywords: Training, Empowerment, Job Satisfaction
Topic: Organizational Behavior, Leadership and Human Resources Management
