Developing Strategies to Stimulate Employees Performance:Case of Indonesian Banker Elisabet Siahaan
Universitas Sumatera Utara
Abstract
Rapid change in technology, information and deregulation create even more tightening competition in all sectors. Today National Bank was not only compete with local bank, but also foreign bank. To remain competitive, banks need to retain their employees performance. This study aimed to evaluate two strategies first to stimulate employees performance, based on developing competencies and employees emotional intelligence. The second strategy through fair performance appraisal and opportunity for promotion. Each strategy was evaluated by using regression analysis. Data were collected through structured questionnaires. We employ saturation sampling in BNI USU Branch. A number of 56 employees were participated in this study. The result indicated that both strategies significantly stimulate employees performance. In addition note, building competencies were more effective to stimulate their performance. The best strategy is to train employees emotional intelligence to deal with the work.
