The Effect of Job Satisfaction and Organizational Citizenship Behavior (OCB) Towards Employee Engagement of Starred Hotels in Sumedang
Sofiyah, Eeng Ahman

UPI

Abstract

This study aims to determine the effect of job satisfaction and organizational citizenship behavior (OCB) towards employee engagement of starred hotels in Sumedang. The method in this research is descriptive and verifiable analysis. The data gathered from certain respondents by distributing questionnaires and interview. This research obtained 154 respondents out of total of 251 employees using the formula slovin. Data analysis technique used is the technique of path analysis. The result of the research shows that job satisfaction and organizational citizenship behavior (OCB) towards employee engagement significantly on partial test.

Keywords: job satisfaction, organizational citizenship behavior (OCB), employee engagement

Topic: Organizational Behavior, Leadership and Human Resources Management