THE EFFECT OF WORK ENVIRONMENTAL AND INDIVIDUAL CHARACTERISTICS TO JOB STRESS AMONG HOSPITAL NURSES
Sumiyati, Masharyono Masharyono, Ridwan Purnama, Hendri Yuliadi

Universitas Pendidikan Indonesia

Abstract

Job stress is an important problem in manufacturing and service companies, especially in hospitals. One of the efforts made by the company to reduce the level of job stress among employees is by improving the work environment and individual characteristics. The present study uses descriptive analysis technique and verificative. Then, as for the method is using an explanatory survey of 73 respondents and is obtained through the questionnaires, while the analysis in the study is using multiple linear regression analyses. The findings stated that the work environment of the company is included in a quite conducive category. However, there are weaknesses in the physical work environment, such as an inadequate working room temperature. Then, the individual characteristics among nurses belong to the good category, but there are weaknesses such as in the nurses knowledge. Other findings show that the job stress that was experienced by nurses is quite high, especially in the workload of nurses. The work environment influence 40,20% to job stress, while the individual characteristic influence 32,72% to job stress. If the company does not improve the work environment and the individual characteristic among nurses will impact the increase in absenteeism level, decreasing productivity level, tolerance, decreasing performance, until turnover.

Keywords: work environment, individual characteristics, job stress and nurses

Topic: Organizational Behavior, Leadership and Human Resources Management