The effect of employee retention on turnover intention employee-case study on head office Bank Lampung
Puspita Wulansari, B. Meilita, Yufaraj Ganesan

Telkom University and University Sains Malaysia
Telkom University
University Sains Malaysia

Abstract

Achieving company performance will never be separated from the participation of employees. The performance would be good, if employees could survive and there is no significant turnover. Because turnover will caused the losing knowledge and culture that has been made along with the departure of the employee and automatically company will lose their ability, experience and also their assets. Turnover problem in banking industry on 2016 reaches 15 percents which is caused by the efficiency of the company normal cycle. Obviously, this is big problem for banking sector, where banking is one of the crucial sectors in Indonesia. The main reason of turnover is because employee are not satisfied working in those companies. Therefore it is important for the company managing their employee by maintaining employees who have been involved in the success of the company, and known as employee retention. This study analyzed the effect of employee retention on turnover intention in Bank Lampung Head Office, using 129 respondents who are employees of bank Lampung. Simple regression analysis and descriptive analysis were used in this study, to examine and measure the relationship between the employee retention and turnover intention variables. The result showed that a significant negative relationship between employee retention programs on turnover intention at Bank Lampung. This suggests that the employee retention program within the company can lower the company turnover rate.

Keywords: employee retention, turnover intention, performance, human resource management

Topic: Organizational Behavior, Leadership and Human Resources Management