THE ROLE OF JOB DEMANDS AND TEAMWORK EFFECTIVENESS IN A HARMONIZING RELATIONSHIPS WITHIN PORT POLICE ORGANIZATION
Praptini Yulianti, Maulida Rohmawati & Nidya Ayu Arina

Universitas Airlangga, Indonesia

Abstract

Burnout is a condition which needs to be prevented and minimized in an organization, whereas engagement is one of the essential things for an organization. Police as the forefront agent of the state holds an important role in maintaining public order and controlling crime. Therefore, the understanding of burnout and engagement is considered crucial for all police members. This study aimed to identify the effects of job demands on burnout and engagement of police officers, and also to recognize the effects of job demands on burnout moderated with teamwork effectiveness. The data were collected through observation and questionnaire involving 131 police officers at the Police Resort of Tanjung Perak Port Surabaya, Indonesia . The findings showed a significant effect on three hypotheses, which are the effect of job demand on burnout, job demands on engagement, and teamwork effectiveness on engagement. However, there were no significant effect of teamwork effectiveness on burnout, and job demands on burnout moderated with teamwork effectiveness.

Keywords: Job Demands, Teamwork Effectiveness, Burnout, Engagement

Topic: Organizational Behavior, Leadership and Human Resources Management