Identification of e-Governance Indicators for Measuring Smart Governance in Bandung City
Indrawati, Mochamad Yudha Febrianta

Telkom University

Abstract

Bandung became the center of urbanization in Indonesia, and there are 43 million people in West Java in which centered in the capital of West Java called the city of Bandung. The high level of urbanization becomes the main problem in Bandung, and the question arises on how to improve the service of Bandung City Government in managing and solving the problem resulting from the impact of urbanization itself. Smart City is a solution to enhance the function of Bandung City Government, especially in the field of Smart Governance to commit to the Government of Bandung towards Good City Governance. To measure whether the city of Bandung has implemented Smart Governance it is required the identification of dimensions and indicators which will determine whether Bandung City Government has performed Smart Governance. Smart Governance dimensions and indicators are obtained from literature studies, and it should be confirmed to the respondents who have the expertise and having experience in the field of Smart City. The interview and focus group discussions will be conducted to the respondents, and the researcher will grasp the primary dimensions and indicators to determine whether The Smart Governance has been implemented in Bandung City Government. The new proposed model will come up from the interview and focus group discussion result; also there will be statements to measuring the readiness of Smart Governance implementation in Bandung or other cities in Indonesia.

Keywords: urbanization, smart city, smart governance, good governance, bandung city municipal

Topic: Strategic Management, Entrepreneurship and Contemporary Issues